The mechanics at five star are some of the friendliest and most professional people I've ever dealt with when getting a vehicle fixed! Would highly recommend going here for any of your vehicle problems.
So there it is. The staff seemed to be made up of nice enough guys, but what good are a couple of friendly faces while you're actively getting ****-d? To their credit, they told me that they didn't expect me to pay for some of their diagnostic work. They still managed to charge me $300 without fixing a single thing.
I got a call today that they could not determine what was causing my problem, and definitely couldn't fix it.
I've always had great, quick, fairly priced service here. They're always trying to find better deals on parts and fluids for me.
I brought in my Mini Clubman to get its rear left hatchback door fixed. They told me it needed a new door latch assembly so I gave them the okay to order / replace it. I get a call the next day that they could not fix it because there was a bigger, more expensive electrical problem. They also casually mention that my side mirrors are malfunctioning, which had never happened before.
I have always had excellent service from Five Star Automotive. They are very reasonable and honest. I don't take my vehicle anywhere else.
So happy with the work I have had done at Five Star Automotive! Went in the first time with what I thought were bad brake pads but it ended up just being that I had the metallic type brake pads and the metal shavings were causing a squeak. Instead of just replacing them and making some money off of someone who knows nothing about cars, they explained the issue. During the inspection they found a different issue that I ended up getting replaced. A few months later I needed a wheel bearing replaced. They were able to get me in the next day (It was a weekend) and my car was fixed in the same amount of time it took me to get lunch. I very much appreciated the phone call from Steve a week after my repairs to make sure that I was still happy with them and that everything was running smoothly. Jason and his team are professional, thorough and genuine. And they have the COMFIEST couch in their waiting area!
At this point I was understanding. I know this kind of thing happens. I didn't want to waste any more time on the issue, so I double down and ask if they'll fix whatever is causing my check engine light.
Avoid this place like the plague.
Five Star Automotive is a US Car Repair based in Superior, Minnesota. Five Star Automotive is located at 2607 Tower Ave, Superior, WI 54880, USA.
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