I have filled a report with the better business bureau, and currently waiting to hear back from them.
I tried to take my car in to get the winter tires, I bought from them last year put on. I was told that They would "try" to get them done by the end of the day if I left the car, or I could make an appointment for next month. They were happy to take the same car right now if I had any other repair.
I brought my brand new truck here on 11/13/17 to have new tires put on. After picking up the truck, I found all 4 wheels had been damaged during the install. The tires plus rep acknowledged that damage was done and had to speak with his supervisor. After no return call from the supervisor, I called back only to be told they would not replace the factory wheels. Thankfully I have insurance on the vehicle and was able to have my insurance company take care of replacing the wheels
Be warned of this place. Go anywhere else.
I started using this Tires Plus when I got a new job nearby. Tires Plus does the simple work on our cars, mostly tire-related. They do good work on our car and van. No problems with prices or service. People have been friendly. Online appointment scheduling is a plus.
Lousy customer service. I will not use them again.
I even have a lifetime alignment coverage from Tires Plus for different vehicle and will pay to goto a reputable shop.
They were there when I needed them. I just wish they had more discounts!
This was after showing up for my initial appointment only to find that the tries were not in stock.
Had tires I wanted brought over from another store. Good upfront customer service...was a pretty long wait for 2 tires to be put on though. Will go back....but plan on being there longer than I did this time.
Tires Plus is a US Car Repair based in Superior, Minnesota. Tires Plus is located at 2419 Tower Ave, Superior, WI 54880, USA.
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